COLLECTION OF INFORMATION
Brown Animal Hospital collects non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address or most-recently visited URL. However, we do not collect any personally identifiable information about you unless you voluntarily submit contact information to us, such as name, phone, email address, and mailing address, by filling out a form or survey, registering your email address with us, or emailing us. We may also collect personal information from you at other points on our site that state that personal information is being collected.
DISCLOSURE OF INFORMATION
We do not sell or rent your personally identifiable information to any third party.
USE OF INFORMATION
We use personally identifiable and non-personally identifiable information for internal marketing purposes, for trend analysis, for pattern detection, and for site administration. However, we do not use personally identifiable information collected from the website to send unsolicited mailings to you. Of course, if applicable, we do use personally identifiable information to perform the service for which such data was collected (i.e., If you sign up for an email newsletter, we will send the email newsletter to the address you provide us). We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference by clicking on the unsubscribe link contained in the footer of the email.
REVIEW AND REMOVAL OF YOUR PERSONALLY IDENTIFIABLE DATA
If you provide us with personally identifiable information to have us perform ongoing services to you, we will provide you with a way to review the information we have on the file and either change or remove such data. To do so, please notify us via post or email at the address above, and we will provide you with your contact information for review. To make changes, send us the changes and we will respond to your request for access within thirty (30) days of the request. Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. If you wish to have the information you provided us online removed from our records, please provide us with the information as you submitted it to us at the address above. We will use all reasonable efforts to ensure that your information is removed from our records.
COOKIES AND OTHER TRACKING METHODS
When you view our website, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies, which are tied to personal information, do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. Cookies can help us provide information that is targeted to your interests and they allow us to better understand how users use our site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our site, including our registered customer account web sites, may not work properly in that case.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process serviced on our website.
We use industry-standard methods to protect your personally identifiable information from unauthorized access. Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location, and we often restrict the number of employees internally who can access such data. Of course, there is no such thing as “perfect security” on the internet.
Amendments to this policy will be posted at this URL and will be effective when posted.
CHANGES IN THIS PRIVACY STATEMENT